Where are you located?

Sara Handmade Jewellery is based at Shop 2 / 130 Terralong Street, Kiama, NSW. Visit us in person or arrange an online consultation for expert guidance wherever you are.

We’re open: Monday, Tuesday: By Appointment Wednesday – Saturday: 10:00 AM – 3:00 PM Sunday: 10:00 AM – 1:00 PM Appointments outside these hours and online consultations are also available for your convenience.

What makes your jewellery handmade?

Every piece is individually designed and crafted by skilled jewellers, ensuring your jewellery is exclusive, personal, and expertly finished. Bespoke service allows you to add personal touches and be involved in your piece’s creation.

Is handmade jewellery more expensive?

Handmade jewellery is priced according to designer time and the quality of materials. Remodelling your own gemstones or precious metals can help keep bespoke creations cost-effective while adding sentimental value.

Each piece comes with a 12-month manufacturing warranty for peace of mind. We stand by the quality and longevity of everything we create.

Can my ring be resized?

All rings bought in our online store include a complimentary one-time resizing (up to three sizes). Our team will guide you to find the perfect fit, and our printable ring sizer makes it simple to check at home.

How much is shipping?

We provide free shipping across Australia. International shipping is available for a flat rate of $60 AUD.

How long does delivery take?

Ready-to-ship items usually arrive within 7 days in Australia. Pieces requiring resizing, remodelling, or customisation will add production time. You’ll receive regular updates during the process.

Is payment via credit card secure?

All payments are securely processed via Stripe, with robust encryption and fraud protection in place for your security.

Can I return or exchange my jewellery?

Please choose carefully. As each piece is custom made or altered to order, we do not provide refunds or exchanges due to change of mind or incorrect sizing. For concerns with quality or fit, please contact us promptly—our service is always personal and solution-focused.

What about wear and tear?

Normal wear over time is expected and not considered a fault, but should you encounter an issue with the craftsmanship during your warranty period, we’re here to help.

Do you offer gift wrapping or special packaging?

Yes, we can present your piece beautifully for gifting—please let us know your wishes when ordering.

How can I book a bespoke consultation?

Contact us to arrange a one-on-one design session—either in our Kiama studio or virtually from anywhere in Australia.

Frequently Asked Questions

Our Services

About Sara Handmade Jewellery

Sara Handmade Jewellery is based at Shop 2 / 130 Terralong Street, Kiama, NSW. Visit us in person or arrange an online consultation for expert guidance wherever you are.
We’re open:
- Sunday, Monday: By Appointment
- Tuesday– Saturday: 10:00 AM – 3:00 PM
  Appointments outside these hours and online consultations are also available for your convenience.

Craftsmanship & Bespoke Service

Every piece is individually designed and crafted by skilled jewellers, ensuring your jewellery is exclusive, personal, and expertly finished. Bespoke service allows you to add personal touches and be involved in your piece’s creation.
Handmade jewellery is priced according to designer time and the quality of materials. Remodelling your own gemstones or precious metals can help keep bespoke creations cost-effective while adding sentimental value.

Caring for & Resizing Your Jewellery

Each piece comes with a 12-month manufacturing warranty for peace of mind. We stand by the quality and longevity of everything we create.
All rings bought in our online store include a complimentary one-time resizing (up to three sizes). Our team will guide you to find the perfect fit, and our printable ring sizer makes it simple to check at home.

Orders, Delivery & Shipping

We provide free shipping across Australia. International shipping is available for a flat rate of $60 AUD.
Ready-to-ship items usually arrive within 7 days in Australia. Pieces requiring resizing, remodelling, or customisation will add production time. You’ll receive regular updates during the process.
All payments are securely processed via Stripe, with robust encryption and fraud protection in place for your security.

Returns & Change of Mind

Please choose carefully. As each piece is custom made or altered to order, we do not provide refunds or exchanges due to change of mind or incorrect sizing. For concerns with quality or fit, please contact us promptly—our service is always personal and solution-focused.
Normal wear over time is expected and not considered a fault, but should you encounter an issue with the craftsmanship during your warranty period, we’re here to help.

Additional Support

Yes, we can present your piece beautifully for gifting—please let us know your wishes when ordering.
Contact us to arrange a one-on-one design session—either in our Kiama studio or virtually from anywhere in Australia.

See Our Services

Contact us

Our expertise extends from Custom-made jewellery, Jewellery Remodelling, Diamond and Gemstone Sourcing, to Jewellery Restoration and Repair. If you’d like personalised guidance or inspiration about coloured stones, contact our team today. Every gem has a story—let us help you make it yours.